http://michaelnielsen.org/blog/?p=629
Michael Nielsen asks questions and poses arguments in this post that, without much mental strain on the part of the reader, can be applied to design, music and the future of print. Thank you, Stefan, for passing this on to me. Here's a quote from Nielsen's post:
There are two common explanations for the disruption of industries like minicomputers, music, and newspapers. The first explanation is essentially that the people in charge of the failing industries are stupid. How else could it be, the argument goes, that those enormous companies, with all that money and expertise, failed to see that services like iTunes and Last.fm are the wave of the future? Why did they not pre-empt those services by creating similar products of their own? Polite critics phrase their explanations less bluntly, but nonetheless many explanations boil down to a presumption of stupidity. The second common explanation for the failure of an entire industry is that the people in charge are malevolent. In that explanation, evil record company and newspaper executives have been screwing over their customers for years, simply to preserve a status quo that they personally find comfortable.
It’s true that stupidity and malevolence do sometimes play a role in the disruption of industries. But in the first part of this essay I’ll argue that even smart and good organizations can fail in the face of disruptive change, and that there are common underlying structural reasons why that’s the case. That’s a much scarier story. If you think the newspapers and record companies are stupid or malevolent, then you can reassure yourself that provided you’re smart and good, you don’t have anything to worry about. But if disruption can destroy even the smart and the good, then it can destroy anybody.
